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Copyright © 2003
American Academy
of Certified Public Managers 

All rights reserved.

 

 

The President’s Award is intended to recognize and publicly celebrate an inidividual’s service, accomplishments and status as an informal leader among the members of the American Academy Criteria for the President’s Award include the awardee materially improved the Academy program(s) or initiative(s) on behalf of the membership and in consultation with the AACPM Board of Directors; volunteered as a member, not as an elected Academy officer or board member; demonstrated leadership and communicated effectively with all interested parties; and sustained focus and energy over at least a two year period. 

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Joanne Robertson of Florida Receives 2009 President’s Award

On September 22, Stephen J. Mastro, AACPM President named Joanne Robertson, Customer Service Manager for the Lee County Florida Tax Collector, as the 2009 President’s Award recipient. The presentation was made during the annual Academy Awards banquet and was witnessed by her agency administrator, fellow conference committee team members, colleagues, and conference participants.

Joanne led the 2009 Florida Conference Planning team that did the front line work for in the 21st Annual AACPM Educational Conference in Orlando, Florida, September 18-23, 2009. This effort was begun over two years ago, long before the rapid downturn in the economy. When faced with the projected effects of such economic challenges, those with lesser commitment might have asked to be relieved of this great responsibility, Joanne willingly took on the challenge, communicating options to the boards of the AACPM and Florida society. She brought together the talent needed to negotiate a reduction in the hotel room nights specified in the original contract, thus creating the potential for a break-even scenario anticipated due to lower conference attendance.

The leadership she provided to her core team resulted in an efficient, coordinated effort with all details assigned and carried out. She dealt with constant change from various partners. She communicated with a vision for success even with those who did not share her optimism. She negotiated with speakers and vendors to ensure all needs were met with the most frugal use of resources. During the conference she was in constant communication with the hotel staff to ensure events went smoothly. She did all this in a collegial manner with a cheerful, yet professional, disposition.

And so, not only for her successful effort in providing an outstanding 2009 conference, but also for exhibiting the attributes and values of CPM-trained leaders, Joanne Robertson was honored with the 2009 Presidents Award.

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Past Winners

2008:  Larry Gordon (AZ); Bill Herman (AZ)

2007:  Stephen J. Mastro (NC)

2006:  Ardie A. Davis (KS)

2005: CPM Survey Project Team - Theresa Jarvis (NH), Linda Kennedy (NH ) Kathleen Moulis (NH), David Perry (NH),  Daniel Millis (NH), and Daniel Lennon (NH)

2004:  Gregory D. Hyland (AZ)

2002:  Charlene Farmer (NH)

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